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Moving Forward

On the morning of April 27th as I packed up my final items to prepare for my flight to Baton Rouge for the Southeast One Call meeting, I had concerns about the potential bad weather forecasts that were being issued for our area. I couldn’t help but think about having to fly through the weather [...]

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Introduction to GeoCall

Since 2002 Alabama 811 has partnered with several other states to develop a ticket management system, GeoCall, that meets our needs better than any commercial product currently available. This system has changed the way we process locate tickets and has helped to greatly improve the accuracy and efficiency of our operations. Understanding how our operators [...]

Volume II, Issue 1

From the desk of Annette Reburn:

We have all heard that old saying about “the best laid plans.” I know that what I had planned to accomplish during 2011 and what reality allowed me to accomplish were two different things. Having lost our building earlier this year to the tornadoes that hit Alabama in late April and having to revamp the remainder of the year were great learning experiences.

Looking back, some of the key things I think we learned are:
• Document. Document. Document. (more…)

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